We may collect information you provide directly, such as your name, email address, shipping address, and payment details when you place an order or contact support. We may also collect technical information such as your IP address, browser type, and device information automatically when you visit our site.
We use the information we collect to process orders, provide customer support, communicate updates about your purchase, improve our website, and comply with legal obligations.
Our website may use cookies and similar technologies to remember preferences, understand site usage, and support advertising and analytics. You can control cookies through your browser settings.
We may share information with trusted service providers who help us operate our business — such as payment processors and shipping carriers — solely for the purpose of fulfilling your order, and only to the extent necessary.
We retain personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.
Depending on your location, you may have the right to access, correct, delete, or restrict the use of your personal information. To exercise these rights, contact us using the details below.
Our products and website are intended for adults. We do not knowingly collect personal information from anyone under the age of 18.
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites, and encourage you to review their privacy policies.
We use reasonable administrative, technical, and physical safeguards to help protect your personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last Updated" date.
If you have questions about this Privacy Policy, please contact us at support@prostavive.org.